We Value you.
If you are not satisfied with our service, you may escalate your complaint / query as follows:
1. Branch Service Manager
Fairgrounds Branch Plot 66458,
Fairgrounds Office Park
P/Bag 00296, Gaborone
Tel: 364 5100
Fax: 390 5884
Mall Branch Turnstar Building (Next to Nandos)
Main Mall
P/Bag 00296, Gaborone
Tel: 371 4900
Fax: 318 1602 / 03
Francistown Branch
Botswana Life House
P/Bag F283, Francistown
Tel: 241 3581 / 241 3325
Fax: 241 4614
2. Senior Client Experience Manager
Botswana Life Insurance Limited
Plot 66458, Fairgrounds Office Park
P/Bag 00296, Gaborone
Tel: 364 5100
Fax: 390 5884
Email: clientservices@blil.co.bw
3. Chief Operations Officer
Botswana Life Insurance Limited
Plot 66458, Fairgrounds Office Park
P/Bag 00296, Gaborone
Tel: 364 5123
Fax: 390 5884
4. Chief Executive Officer
Botswana Life Insurance Limited
Plot 66458, Fairgrounds Office Park
P/Bag 00296, Gaborone
Tel: 364 5123
Fax: 390 5884
5. NBFIRA
Non-Bank Financial Institutions Regulatory Authority
Chief Executive Officer - CEO
3rd floor Exponential Building Plot 54351 New CBD, Off PG
Matante Road, Gaborone
P/Bag 00314, Gaborone
Tel: 310 2595 / 368 6100
Fax: 310 2376 / 310 2353
Email: info@nbfira.org.bw
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